TradeSignal (“we,” “us,” or “our”) operates the website and related services (together, the “Services”).

1. Account Data – When you register, you may provide your username, email, billing information, and optional profile details.
2. Device & Usage Data – We collect IP address, browser/device type, and usage logs (e.g., pages viewed, features used) to improve functionality and security.
3. Third-Party Data – If you sign in through Google, GitHub, or other OAuth providers, we receive your username and email from them.
4. Payment Data – For paid subscriptions, we collect billing details, which are processed by third-party payment providers. We do not store card numbers directly.

• To provide and maintain the Services (authentication, charts, alerts, etc.).
• To personalize your experience (profile preferences, chart settings).
• For billing and account management.
• To communicate with you (service-related messages, marketing emails if opted-in).
• For analytics, fraud prevention, compliance, and legal purposes.

We use first-party and third-party cookies and similar technologies for authentication, preferences, usage analytics, advertising, and crime/fraud prevention. You can manage cookie preferences via our consent banner.

1. Service Providers – E.g., payment processors, hosting, analytics & marketing providers, and email services.
2. Payment Processors – Your billing information is shared only to process transactions; we don’t store full card data.
3. Market Data Vendors – If you subscribe to exchange data, we share necessary contact details to enable delivery.
4. Affiliates – Shared within the TradeSignal group for business operations.
5. Legal and Compliance – When required by law or to protect rights (e.g., subpoenas, court orders).
6. Advertising Partners – We may share aggregates for campaign measurement, but not personal identifiers.

• We retain your data as long as your account is active or as needed for legal/business purposes (e.g. tax, fraud, accounting).
• Once you request deletion, we will remove personal data within 30 days, though certain data (like published scripts or logs) may be retained for integrity or legal compliance.

We implement industry-standard technical and organizational measures—TLS encryption in transit, firewalls, access controls, secure data centers to protect your data. We also require third-party vendors to maintain comparable protections .

Your data may be stored and processed in jurisdictions outside your own. Where needed, we use standard contractual clauses or other approved measures to ensure adequate protection .

We may update this Privacy Policy at our discretion. Any changes will be posted here with an updated “Last updated” date. We may also notify you of significant changes via the Site or email.

For questions or concerns, please contact us at:

TradeSignal

Email: contact@tradesignal.tech